As organisations grow in size and complexity, one of the issues that they traditional grapple with is knowledge management. The reality is that as these organisations grow the knowledge that accumulates or gets acquired becomes increasingly personalised, denying the organisation of the benefits that comes with widely exploiting such knowledge.
Many research results have shown that sharing knowledge drives innovation and innovation drives competition. Organisations are constantly implored to develop information sharing tools like portals commonly driven by collaboration products. Knowledge management systems endow organisations with the ability to develop knowledge enhanced service products and services that consistently achieve premiums.
Information as we know is a corporation’s most valuable asset and often this information sits inside some silos within the organisation or some key individual’s mind. This has compelled many organisations to embrace collaboration tools that facilitate and encourage the sharing of information within the enterprise.
We have worked with organisations to deploy this collaboration tools and configure them to encourage the exchange of information which generally leads to a better equipped and knowledgeable workforce. Some of these tools encourage and drive the fertilisation and nourishing of ideas with their Social Engineering features.